Zomato has successfully navigated towards profitability through several strategic moves. Firstly,  the company diversified its revenue streams by expanding into various sectors, such as a food  marketplace platform, Hyperpure B2B supplies, and Blinkit quick commerce . This diversification 3 reduced reliance on any single segment, ensuring stable income. The segments other than food  market place are yet to deliver profitability, but have been seeing steadily decreasing losses.  Secondly, Zomato implemented cost-cutting measures like adjusting commission rates, optimizing  delivery partner payments, and exiting underperforming markets. These actions enhanced  operational efficiency and improved profit margins. Even at Blinkit, stores have been concentrated  only in 8 cities. Additionally, Zomato prioritized a customer-centric approach, evident in initiatives  like the Zomato Gold loyalty program and the “On Time Guarantee” feature. By focusing on  customer satisfaction and loyalty, Zomato drove revenue growth.