Privacy Policy
Last revised date: 20th Feb 2025
We believe strongly in protecting user privacy. Please refer to Our Privacy Policy.
We recognize the importance of maintaining your policy. We value your privacy & appreciate your trust in us. This policy describe how we treat user information we collect on www.gocrackit.com and www.learn.gocrackit.com & other offline sources. This Privacy Policy applies to current & former visitors to our website & to our online customers by visiting and/or using our website, you agree to this Privacy Policy. This also applies to our mentors and also includes services given through Offline.
By using this website & providing all your details, you consent to the terms of our Privacy Policy, By registering to this site/ requesting services from this website/ by providing services through this website & all other related transactions in this website, you confirm your consent to this Privacy Policy and agree that We can share with you the information about our products/ services & other related informations. If you are not comfortable with the terms & conditions described in the Privacy Policy, we request you to discontinue the use of this Website. This also applies to our mentors and also includes services given through Offline.
INFORMATION WE COLLECT
The information we collect are, but not limited to, name, email address, phone number, documents such as statement of purpose, essays, application letters, educational details, professional experience details, other related details.
Some of the details ,including but not limited to, credit card/ debit card/ net banking, you shall be required to fill during the payment you will be making in the website. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. This applies to not only credit card but all other mechanism of payment such as debit card, net banking etc.
We may collect the information you post in a public space on our website or on a third party social media site belonging to Us. We may also collect demographic information about you, or any other information provided by you during the use of our website. We might collect this as a part of surveys also. If you use our website, we may collect information about your IP address & the browser you are using. We might look at what site you came from, duration of time on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running.
We receive & store certain types of information whenever you interact with us. We may use the Cookies while you access the Website. We shall send you the emails for various purposes such as registration mail, appointment mails, information mails, marketing mails, payment mails, cancellation mails & other related mails, whenever required. You might also receive SMS/ voice mail/ Skype/Google Hangout sessions/ other communication media for various purposes. For mentors also we store various information which will be available in our Website transparently including their ratings, user feedbacks & other related informations, which We deem fit to be displayed in the Website. We will also share the learnings & the details of your interactions in the Website for peer learnings.
All of the above is also applicable for offline services.
INFORMATION WE COLLECT IN DIFFERENT WAYS
We collect information directly from you when you contact us. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
All of the above is also applicable for offline services.
USE OF YOUR PERSONAL INFORMATION
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.
We use information to improve our products/services. We might use your information to customise your experience with us. This could include displaying content based upon your preferences.
We use information to look at site trends and customer interests. We may use your information to make our website and products/services better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products/services, or third-party offers or products/services we think you might find interesting. Or, for example, if you buy product(s) from us we’ll enroll you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account or a purchase.
We use information as otherwise permitted by law.
All of the above is also applicable for offline services.
SHARING OF INFORMATION WITH THIRD-PARTIES
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
All of the above is also applicable for offline services.
EMAIL OPT-OUT
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email support@gocrackit.com. It may take about ten business days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
All of the above is also applicable for offline services.
THIRD PARTY SITES
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
All of the above is also applicable for offline services.
USE OF COOKIES
Some of our applications use cookies to identify your system/ sessions to Us a unique user when you visit the Website, We may also track the information regarding traffic to the Websites, usage to improve the user experience & other analysis purposes. We do not collect any personalized identifiable items. You have an option of preventing cookies being set in your computers/ systems.
SERVER LOGS
To improve the browsing experience, we may also collect server statistics while you browse to our website.
SOCIAL MEDIA
Using various social media links, including but not limited to, Facebook/ LinkedIn/Others, your IP address might be collected depending on the page that is being visited & the Website may set cookies for proper functioning. The interactions by you in these features are governed by the privacy policy of these companies.
SECURITY
The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. . The data is transferred between Bank and gateways in an encrypted manner. We continuously strive to protect your information. However, please keep in mind that transmitting information through internet is never completely safe and hence any information submitted by you can be intercepted, collected, used or disclosed by others. As per our security procedures, we may ask you to login through your id/ password. You are responsible for protecting against unauthorized access to your password. We are not responsible for security & confidentiality of the message you send us through email/ SMS etc.
All of the above is also applicable for offline services.
OUR LOGO
Use of Our logo is not permissible without prior written consent from us.
II. NOTICES/REVISIONS
If you choose to visit our Website, your visit & dispute over privacy, if any, will be subject to this document, including limitations on damages, resolution of disputes, and application of the laws of India.
If you have any concerns with this document, please write to us at support@gocrackit.com, we will look into it & try to resolve it. With the changes in business, our TERMS & CONDITIONS and PRIVACY POLICY will be keep changing, with Our absolute consent, and being updated in our Website. We encourage you to continuously check TERMS & CONDITIONS and PRIVACY POLICY. Unless stated or otherwise, our current TERMS & CONDITIONS and PRIVACY POLICY will apply to all your transactions/ visits in our website.
All of the above is also applicable for offline services.
III. Additional Confidentiality Clause for Mentors
Please note that by doing mentoring with GoCrackIt through Website and/ or Offline, you unconditionally & explicitly accept this confidentiality clause:
“Mentor acknowledges that he/ she may have access to confidential information regarding the students and their experiences as shared by students themselves. Mentor agrees that he/she will not, during or subsequent to the term of this mentoring, divulge, furnish or make accessible to any other person (except to those for whom student has given explicit written consent and mentor is willing to do) any knowledge or information or plans of the student.”
IV. CONTACT US
If you have any questions or comments regarding this document, please contact us via email at support@gocrackit.com.
QUICK LINKS
CONTACT
- +91-81485-89887
- support@gocrackit.com
- #518, Ground Floor, 10th Cross, Mico Layout, BTM 2nd Stage, Bangalore - 560076